Kotryna plays a key role in guiding clients through their mortgage journey from start to finish. Her expertise lies in collecting and reviewing client documentation, managing applications through underwriting, valuation and completion stages, and acting as the main point of contact throughout the process. She works closely with borrowers, brokers, solicitors and lenders to ensure every question is answered and that each case progresses smoothly and efficiently.

AC Mortgages is a place where I’m constantly encouraged to grow. The team motivates me to develop new skills and expand my knowledge, and I really value being in an environment where learning and progression are supported every day.

“I’m especially proud of the personal growth I’ve achieved since joining the team. Taking on challenging tasks, stepping out of my comfort zone and learning so many new things has really shaped my confidence and development.”

If you didn’t work in mortgages, what career would you choose?
“I would choose to be a detective - I’ve always loved solving problems, noticing details and getting to the bottom of things.”

• Coffee or tea? Coffee

• Early riser or night owl? Night Owl

  ·       A book, podcast or resource you would recommend? I would recommend watching The Last Kingdom on Netflix.

• Ideal way to unwind after a busy day: Have a nice dinner with a netflix documentary on in the back.

• One word to describe her work style: Organised