Kim Farrugia is the Team Manager of the Mortgage and Protection Case Management Team at AC Mortgages, where she brings her expertise in case management to support and develop her team. With a focus on creating smooth, straightforward journeys for clients, Kim ensures everyone is kept informed and supported throughout the mortgage application process, all the way to completion.

What Kim loves most about working at AC Mortgages is the supportive culture and team spirit. “Everyone genuinely cares about doing a great job for our clients, which makes coming to work enjoyable. We celebrate wins together and help each other through the more challenging days,” she explains.

A career highlight Kim is particularly proud of is growing into a leadership role. “Watching my team succeed and develop, and knowing I’ve had a hand in their journey, is something I’m really proud of,” she says.

If she hadn’t worked in mortgages…
Kim shares she’d have chosen a very different path: private investigator. “I love solving problems, following clues, and untangling mysteries,” she admits.

• Coffee or tea? Tea

• Early riser or night owl? Early riser – no choice with kids!

• Ideal way to unwind after a busy day: A nice long walk on a warm summer evening

• One word to describe her work style: Lightning – instantly effective, fast and direct