Iona’s top tip for buyers and sellers is to have your solicitor and mortgage arranged early, so you’re ready to make an offer as soon as the right property comes along. She also recommends narrowing down your search criteria — knowing exactly what you’re looking for helps you act quickly and with confidence.

No two days are the same for Iona. As the first point of contact in the branch, she’s there to welcome clients, answer calls, and organise viewings, making sure everything runs smoothly from the outset. She also assists with offers and supports the wider team with the day-to-day admin, helping to keep the whole process seamless and stress-free for clients.